If you are visually impaired or blind, you can visit the PDF version by Pressing CONTROL + ALT + 4
&lt;br /&gt; water&lt;br /&gt; &lt;br /&gt; Embracing `The New Normal'&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; smart&lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; &lt;br /&gt; Annual Report 2011&lt;br /&gt; Contents<a title="2011 Annual Report page 1" href="http://viewer.zmags.com/publication/556f0ae3?page=1">waterEmbracing `The New Normal'smart</a> waterEmbracing `The New Normal'smart<a title="2011 Annual Report page 2" href="http://viewer.zmags.com/publication/556f0ae3?page=2">Contents01 INTRODUCTION04 EN</a> Contents01 INTRODUCTION04 EN<a title="2011 Annual Report page 3" href="http://viewer.zmags.com/publication/556f0ae3?page=3">INTRODUCTION 1ANNUAL REPORT 2011</a> INTRODUCTION 1ANNUAL REPORT 2011<a title="2011 Annual Report page 4" href="http://viewer.zmags.com/publication/556f0ae3?page=4">2 INTRODUCTION ANNUAL REPORT 2011</a> 2 INTRODUCTION ANNUAL REPORT 2011<a title="2011 Annual Report page 5" href="http://viewer.zmags.com/publication/556f0ae3?page=5">MICHAEL T. HOGANChairRICHARD K. SMITHSecretar</a> MICHAEL T. HOGANChairRICHARD K. SMITHSecretar<a title="2011 Annual Report page 6" href="http://viewer.zmags.com/publication/556f0ae3?page=6">4 ENHANCING RELIABILITY ANNUAL REP</a> 4 ENHANCING RELIABILITY ANNUAL REP<a title="2011 Annual Report page 7" href="http://viewer.zmags.com/publication/556f0ae3?page=7">While many factors that affect San DiegoCounty's</a> While many factors that affect San DiegoCounty's<a title="2011 Annual Report page 8" href="http://viewer.zmags.com/publication/556f0ae3?page=8">62011 </a> 62011 <a title="2011 Annual Report page 9" href="http://viewer.zmags.com/publication/556f0ae3?page=9">01Seawater Desalination Efforts Move Forwar</a> 01Seawater Desalination Efforts Move Forwar<a title="2011 Annual Report page 10" href="http://viewer.zmags.com/publication/556f0ae3?page=10">8 ENHANCING RELIABILITY ANNUAL REP</a> 8 ENHANCING RELIABILITY ANNUAL REP<a title="2011 Annual Report page 11" href="http://viewer.zmags.com/publication/556f0ae3?page=11">EFFICIENT WATER USE TAKES HOLDPromoting wise w</a> EFFICIENT WATER USE TAKES HOLDPromoting wise w<a title="2011 Annual Report page 12" href="http://viewer.zmags.com/publication/556f0ae3?page=12">10EN HA NCIN G REL I ABILABILI</a> 10EN HA NCIN G REL I ABILABILI<a title="2011 Annual Report page 13" href="http://viewer.zmags.com/publication/556f0ae3?page=13">010201 &ldquo;A Homeowner's Guide to a WaterSma</a> 010201 &ldquo;A Homeowner's Guide to a WaterSma<a title="2011 Annual Report page 14" href="http://viewer.zmags.com/publication/556f0ae3?page=14">12ENHANCING RELIABILITYANNUAL REPORT 2011</a> 12ENHANCING RELIABILITYANNUAL REPORT 2011<a title="2011 Annual Report page 15" href="http://viewer.zmags.com/publication/556f0ae3?page=15">03AN ACRE-FOOTIS 325,900 GALLONS,ENOUGH WATER </a> 03AN ACRE-FOOTIS 325,900 GALLONS,ENOUGH WATER <a title="2011 Annual Report page 16" href="http://viewer.zmags.com/publication/556f0ae3?page=16">14 ENHANCING RELIABILITY ANNUAL REPO</a> 14 ENHANCING RELIABILITY ANNUAL REPO<a title="2011 Annual Report page 17" href="http://viewer.zmags.com/publication/556f0ae3?page=17">Preparing forLake HodgesPumpedStorageOperatio</a> Preparing forLake HodgesPumpedStorageOperatio<a title="2011 Annual Report page 18" href="http://viewer.zmags.com/publication/556f0ae3?page=18">16 INTELLIGENT ADJUSTMENTS ANNUAL RE</a> 16 INTELLIGENT ADJUSTMENTS ANNUAL RE<a title="2011 Annual Report page 19" href="http://viewer.zmags.com/publication/556f0ae3?page=19">Effective organizations never stand still.They h</a> Effective organizations never stand still.They h<a title="2011 Annual Report page 20" href="http://viewer.zmags.com/publication/556f0ae3?page=20">18 INTELLIGENT ADJUSTMENTS ANNUAL RE</a> 18 INTELLIGENT ADJUSTMENTS ANNUAL RE<a title="2011 Annual Report page 21" href="http://viewer.zmags.com/publication/556f0ae3?page=21">&ldquo;RIGHT-TIMING&rdquo; CAPITAL PROJECTSChanges to the </a> &ldquo;RIGHT-TIMING&rdquo; CAPITAL PROJECTSChanges to the <a title="2011 Annual Report page 22" href="http://viewer.zmags.com/publication/556f0ae3?page=22">20 INTELLIGENT ADJUSTMENTS ANNUAL REP</a> 20 INTELLIGENT ADJUSTMENTS ANNUAL REP<a title="2011 Annual Report page 23" href="http://viewer.zmags.com/publication/556f0ae3?page=23">In June, in retaliation for &#64257;ling the lawsuit, MW</a> In June, in retaliation for &#64257;ling the lawsuit, MW<a title="2011 Annual Report page 24" href="http://viewer.zmags.com/publication/556f0ae3?page=24">22 INTELLIGENT ADJUSTMENTS ANNUAL RE</a> 22 INTELLIGENT ADJUSTMENTS ANNUAL RE<a title="2011 Annual Report page 25" href="http://viewer.zmags.com/publication/556f0ae3?page=25">03CONNECTING WITH THE COMMUNITYTo keep t</a> 03CONNECTING WITH THE COMMUNITYTo keep t<a title="2011 Annual Report page 26" href="http://viewer.zmags.com/publication/556f0ae3?page=26">24FINANCIALSANNUAL REPORT 2011Financial Highl</a> 24FINANCIALSANNUAL REPORT 2011Financial Highl<a title="2011 Annual Report page 27" href="http://viewer.zmags.com/publication/556f0ae3?page=27">FINANCIALSANNUAL REPORT 201125STATEMENTS</a> FINANCIALSANNUAL REPORT 201125STATEMENTS<a title="2011 Annual Report page 28" href="http://viewer.zmags.com/publication/556f0ae3?page=28">26FINANCIALSANNUAL REPORT 2011STATEMENTS</a> 26FINANCIALSANNUAL REPORT 2011STATEMENTS<a title="2011 Annual Report page 29" href="http://viewer.zmags.com/publication/556f0ae3?page=29">FINANCIALSANNUAL REPORT 201127CASH AND IN</a> FINANCIALSANNUAL REPORT 201127CASH AND IN<a title="2011 Annual Report page 30" href="http://viewer.zmags.com/publication/556f0ae3?page=30">28 AWARDS/MEMBER AGENCY MAP ANNUAL RE</a> 28 AWARDS/MEMBER AGENCY MAP ANNUAL RE<a title="2011 Annual Report page 31" href="http://viewer.zmags.com/publication/556f0ae3?page=31"> 13 City of Poway14467 Lake Poway RoadPoway CA </a> 13 City of Poway14467 Lake Poway RoadPoway CA <a title="2011 Annual Report page 32" href="http://viewer.zmags.com/publication/556f0ae3?page=32">Headquarters4677 Overland AvenueSan Diego, CA 9</a> Headquarters4677 Overland AvenueSan Diego, CA 9